The staff was very very friendly. When we checked in Jennifer checked us and she was very upbeat and kind. Every time we walked in and Jennifer was there she has a warm smile and waved like we were friends. Just made you feel good to come in. When we grabbed breakfast Saturday morning we were greeted by the staff there. Don't remember the name but the woman there on 1/13/24 offered us breakfast sandwiches and made sure we got something to eat. That doesn't happen anywhere I've been at a hotel. From what we could tell it was clean and well kept. The staff seemed to enjoy working there. I also did speak to Sheri on the phone with some questions prior to arrival and she was great to answer them and was kind and friendly.
Mandy
enero de 2024
Clean rooms, comfortable beds, staff was amazing and helpful anytime I needed anything. The breakfast was 100% worth going to. Orlando was the sweetest staff member, texted me throughout my stay to make sure I was good and if I needed anything.
Andrea
diciembre de 2024
The staff is super friendly and accommodating. The towels and bedding felt and looked clean without an overwhelming chlorine smell. They have complimentary coffee all day and night, and the breakfast included in the stay is the best breakfast selection I have ever had in a hotel. The overall cleanliness of the hotel is great.
Marily
marzo de 2023
Breakfast was delicious! Great coffee. The best of ALL was the staff. Sheri is by far the sweetedt, most professional and helpful. I WILL be back ( maybe this fall)
Judith
abril de 2024
The staff were very friendly and helpful. The breakfast options were excellent. Loved the availability of coffee 24/7. Rooms were very nice and clean. Walk-in shower was nice. My uncle unexpectedly brought his dog. I wasn’t aware of the pet policy but was very pleased that pets were allowed for an extra fee.
James
octubre de 2023
Staff went over and above to resolve the reservation issue. On arrival they did not show us as having a reservation, and they were fully booked, no rooms. They tracked the issue and found the confirmed reservation was not forward to them. I had the printed confirmation from Booking.com. At the last minute a cancellation came in and we had a room. The Staff at this site is excellent !
Priscilla
febrero de 2024
Lovely breakfast nice to have options and variety of fruit yogurt cereals and creamer options for coffee Nice plastic ware - sturdy. Coffee choice of light and dark roast. Close to what we wanted to do. Pool was clean and maintained. Overall wonderful stay and location, good sleep and rested for next day. No noise issues.
Donna
junio de 2024
The location was great for scalloping and visiting springs. The staff were very friendly. The lady working the breakfast was hard working and actually smiling. The breakfast was fun for kids as the had red velvet waffles and whipped cream and sprinkles. They also had eggs and ham and grits, oatmeal, fruit, pastries.
Kara
julio de 2023
Considering I booked this place last minute after an awful experience at the Plantation Hotel, this hotel was such a breath of fresh air - clean, felt new, friendly service, still central to everything needed.... ah. Would highly recommend this place if going to crystal river for manatee excursions
Stacey
enero de 2024
The room facilities were good. The bathroom and room were clean and well equipped The staff was extraordinarily friendly!
Michael
abril de 2024